Procedures as well as processes both have steps that we need to perform. The difference is that the process is a big picture flow of what steps need to be performed to achieve a larger Key outcome.
Many times process comprises of steps that require A procedure to be executed – a supportive SOP.
This all sounds very unclear so let me give you an example
My favorite example that I often use during my calls is The Stock Reordering Process.
It lists all the tasks that need to be completed to get the stock from the supplier to FBA (assuming direct Air shipping in this particular case).
Starting from the moment we inquire about date estimations and PI till the moment it lands in FBA.
Some of the tasks that need deeper explanation or that cause issues are supported by individual SOP
SO example SOP for one of the steps in the process would be and SOP on How to Setup a shipment plan in Amazon
Or How to Send labels to supplier – while this sounds easy enough, in this SOP we utilize email Templates that we found work best. So sometimes SOP is needed not only to show step by step how to perform each step of the Process but sometimes it’s as easy as a simple email Template that need to be used.
So again Process is a bunch of steps that we need to do to achieve a Key result, while SOPs are utilized INSIDE those steps
as a support to make sure all the actual steps are performed correctly every time.
Hope this helps, Talk to you soon.
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